After waiting in line for 15 minutes with two reps working and two other reps standing with their fingers up their ass I was able to get to the counter and get my card. So we proceeded to the star club to get our cards. and that we needed to come back but even then she might not be able to tell us anything. to see if we could get into the hotel that I booked 2 months prior, and girl at the reservation counter was extremely rude and said that she couldnt tell us anything until 1:30 p.m. Booked a surprise birthday party for my wife.
